Frequently asked.

The questions drivers email us most. If yours isn't here, write us.

How it works

How does RideChecker actually analyze a ride offer?

RideChecker reads the fare, distance, pickup time, ride type and rating from the offer, then computes Take-Home, dollars per hour, and dollars per mile from those numbers plus your vehicle cost profile. The verdict — Accept, Hold or Decline — appears in your Dynamic Island and is spoken aloud.

You choose how it reads offers. With Screen Broadcast, it grades every offer automatically while your shift runs. With Screenshot, you screenshot the offer and tap your shortcut. Offers are read on your iPhone first; only if a screenshot can't be read on the device is it sent once to our AI provider (Anthropic) to be read, and it isn't kept.

Does it work with Uber? Lyft? Other apps?

Yes. Ride apps — Uber, Lyft, 99, DiDi, Bolt, inDrive — and delivery apps like DoorDash, Uber Eats, Instacart, Grubhub, Amazon Flex, Spark, iFood, Keeta, Rappi and Deliveroo. Any app whose offer screen shows pay, distance and time.

Does Screen Broadcast record my screen?

No. While it runs, iOS shares your screen with Aura Metric so it can spot ride offers. Each frame is read on your iPhone and discarded immediately — nothing is recorded, saved or uploaded. iOS shows a red indicator the whole time, and you can stop it anytime. It also stops by itself when you take a break or end your shift.

Does Aura Metric log into my rideshare account?

No. We never connect to Uber, Lyft, or any rideshare platform. We don't have your login credentials.

How accurate is Take-Home?

As accurate as the cost data you enter. Fuel cost per mile = fuel price ÷ MPG. Maintenance per mile = annual maintenance ÷ annual miles. Depreciation per mile = your input. Operating cost per mile = sum × (1 + dead mile %). Take-Home = (fare + tip) − (cost/mile × distance) − (cost/hour × hours) − taxes.

What's a "dead mile"?

A mile you drive that no one is paying you for. The miles to a pickup. The miles back after a long drop-off. Cruising between rides. These still cost fuel and depreciation — just no fare to offset them. Full-time drivers typically run 20–30% dead miles. Default is 25%.

Pricing & subscriptions

Can I try Aura Metric before subscribing?

Yes — every plan starts with 3 months free.

Download the app, do the quick setup (location, language, guided tour), then pick the plan that fits you (Weekly, Monthly or Yearly). Your free period starts right away with full access to every feature — automatic RideChecker, AI Schedule, Smart Zones, Live Events, Airport Pulse, trips and stats.

You won't be charged until the 3 months end. Cancel anytime before then in iPhone Settings → your name → Subscriptions and you pay nothing.

Is there a free version I can use forever without subscribing?

No, Aura Metric doesn't have a free tier. Every feature (ride analysis, AI Schedule, Zones, Events, trip logging) is powered by AI that costs real money per request, so we can't give it away for free. That's why we give you 3 full months free instead — plenty of shifts to decide if it's worth it before you pay $2.99/week.

How do I cancel my subscription?

iOS Settings → your Apple ID → Subscriptions → Aura Metric → Cancel. Two taps. Stays active until the end of the current period.

Will my data disappear if I cancel?

No. Your trip log is stored locally on your iPhone. Even after canceling, you can open the app, view old trips, and export them to CSV. We don't hold your data hostage.

I want a refund.

All payments go through Apple, so refunds do too. Visit reportaproblem.apple.com, find Aura Metric, tap Report a Problem.

Privacy & data

Where is my trip data stored?

On your iPhone, in iOS's encrypted local storage. We don't run a backend that holds your trips.

Does Aura Metric track me when I'm not driving?

No. Location tracking only runs during a shift (between Start Shift and End Shift). When the shift ends, tracking stops.

Do you share any data with advertisers?

No. We do not run advertising, use advertising SDKs, or share data with data brokers.

What does Sentry collect?

When the app crashes, Sentry receives an anonymous report — error description, device model, iOS version, app version, a crash screenshot, view-hierarchy snapshot. It does not contain your name, email, location, or identifying information. Sentry deletes it after 30 days.

App store & technical

What iPhone do I need?

An iPhone running iOS 26 or later. The Dynamic Island appears on iPhone 14 Pro and newer; on other iPhones the verdict shows as a banner and on the Lock Screen.

Is there an Android version?

Yes — it's coming soon to Google Play. On Android, the optional Automatic RideChecker shows a verdict card over each offer and speaks it.

Want it early? Join the Android beta — send us the Google account email you use on Google Play and we'll add you.

What languages does the app support?

Ten: English, Spanish, Portuguese (Brazil), Chinese (Simplified), Arabic, Bengali, Hindi, Filipino, Urdu and Vietnamese. It follows your iPhone's language, or you can pick one in Settings.

Didn't find your question?

Email us. We read everything. Or just try it — 3 months are free.